Privacy

PRIVACY

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from By Stacey G Custom Creations, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at HouseSM.to@gmail.com or mailing us at:

By Stacey G Custom Creations

90 Richmond Street East Unit 100 Toronto Ontario M5C 1P1

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SHOPIFY

By Stacey G Custom Creations is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES

In general, the third-party providers used by By Stacey G Custom Creations will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or By Stacey G Custom Creations. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact StaceyGonder@gmail.com or by mail at

By Stacey G Custom Creations

90 Richmond Street East Unit 100 Toronto Ontario M5C 1P1

FAQ

Pricing FAQ

  • Ready For Stage costumes begin at $150 CAD & increase based on design & sizing
  • Custom Orders begin at $225 CAD & can increase based on design complexity & level of embellishing.
  • The Stacey G Experience starts at $450 CAD, which can include embellish & increase based on design complexity & level of embellishing.
  • Given that we are a custom creation studio, please keep in mind that when ordering past designs/remakes, the final costume may differ slightly. A design sketch is not provided for remakes.
  • A formal price estimate will be provided once your design & measurement form is submitted/received. If you are working with a pre-determined budget, please include this with your design form submission

Custom Creation FAQ

  • All Custom Creation reservations require a $100 CAD NON-REFUNDABLE per costume/outfit deposit to secure production time & ship dates.
  • All sales are final. Due to the custom nature of our items, returns are not accepted on costume items.
  • Please understand that we do not re-create designs from catalogues and/or other designers. Of course, we can draw inspiration from our creative colleagues & create a unique Stacey G spin!
  • While we can recreate By Stacey G previous designs, keep in mind that there may be variations based on fabric availability & embellishments. A digital design sketch for remakes is not provided.
  • Balances MUST BE PAID upon receipt of your final invoice.
  • Costumes are not shipped/delivered/available for pick up until final balance is paid.
  • By Stacey G Custom Creations is not responsible for shipping delays caused by shipping carriers and/or inclement weather.

MEASUREMENT/ DESIGN DETAIL DUE DATES

  • You will receive your detail/measurement form via email _____weeks prior to your selected ship date. (Please keep an eye on your junk folder too!) Forms must be submitted within TWO WEEKS of receiving. Once submitted, you will receive a sketch of your costume design(any past costume remake order will not receive a sketch). You will have ONE WEEK to approve or request any changes to your design.
  • If you do not meet these deadlines, we reserve the right to cancel your order and you will forfeit your deposit.
  • Custom orders will also receive an email to schedule their design consultation call 15-16 weeks out from ship date.
All measurements submitted are FINAL. We are not responsible for an imperfect fit due to inaccurate measurements or growth spurt in your dancer. Please give measurements you want the costume made to, so add in any room for growth you think your dancer will need. Alterations will not be provided.

Product Chart

Costume Care

PRO TIP

Before washing, put garment in a Ziploc Bag, and place the
bag in the freezer over night. This kills the bacteria that causes mildew and odour.

Sequins and/or Marabou Trim

Sequins and trim must be removed before immersing your garment in water. Gently wash your costume in cold water and lay flat once the embellishments have been removed. Trims can be reapplied after the garment is completely dry.

Organdy/Tulle

We do not recommend you wash your costume if it has crinoline. Getting the fabrics that crinolines are generally made from wet will result in losing the crisp finish that organdy & tulle materials are known for. No one wants a droopy crinoline!!

We are happy to answer any questions you may have in regards to caring for your costume, we are an email, or phone call away.

                                              

 If your costume is constructed of lycra or velvet, it can be machine washed on the gentle cycle in cold water, and laid flat to dry. It is best to avoid dryers, as it breaks down the elasticity in the garment over time.


Costumes constructed with mystiques (shiny material), or other heat-applied foils can also be washed on the gentle cycle in cold water and laid flat to dry. Multiple washes may cause the metal foil finish to dull. If your garment has some glitter; turn the costume inside out, hand wash in cold water, and lay flat to dry. Once again, over time you may notice that the glitter sheds.

Size Chart

Ready To Wear Size Chart

Size Bust Waist Hip
XS 31.5 - 33.0" 27.0 - 28.0" 34.0 - 36.0"
SM 34.0 - 36.0" 29.0 - 31.0" 37.0 - 39.0"
MD 37.0 - 39.5" 32.0 - 34.0" 40.0 - 42.0"
LG 40.0 - 41.5" 35.0 - 36.5" 43.0 - 44.5"
XL 42.0 - 45.0" 37.0 - 39.0" 45.0 - 47.0"

 

Dance Size Chart

Size Bust Waist Hip
Girth
Child 4
23
21.5
23
41.75
Child 6
25
22.5
25
45.75
Child 8
28
24
29

48.5

Child 10
29
24.5
30
49.75
Child 12
30
25
31
51
Child 14
31
25.5
32
52.5
Child 16
32
26
33
54
Adult XX-Small
32
27
34
55
Adult X-Small
33
28 35 56.5
Adult Small
35.5
30
37.5
58
Adult Medium
38
33
39.5
60.25
Adult Large
40
36
43
62.5
Adult X-Large
45
40
48
65.5
Adult XX-Large
47.5
43
52
69